Last Updated Sept 21, 2021
Who We Are
Sonicly, Inc. (“Sonicly”), a Delaware corporation, is an online fan funding venue for people and entities seeking to raise funds for their own projects and to contribute to the projects of others.
What We Collect
In order for you to use our Services, we need to collect and process some information. Depending on your use of the Services, you may need to create a User Account with Sonicly. You may decline to create a User Account or to provide us with your information; however this will limit your ability to use our Services.
Depending on your use of the Services, the information we collect and process may include:
Categories of Personal Information Collected
Sonicly may use this information for reasons such as, to communicate with Users about their User Account and transactions, to improve and promote Sonicly’s Services, marketing and promotion, to assist Sonicly improve its Services, and to allow for personalized content, security and compliance.
This data will not be publicly displayed or revealed to other Users:
We don't give your personal information to any third-party services, except when it's necessary to provide Sonicly's Services (like when we partner with payment processors). When we share data with third-party services that support our delivery of the Sonicly Services, we require that they protect your personal information to the same standards we do. We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Sonicly's legal rights.
What's Shared With Creators
When you support a Project, the Project’s Creator will know your User Account name, the amount of Support you have provided, and the Offer you have selected. Creators do not receive Supporters' credit card details or other payment information.
If a Project you have supported is successfully funded, the Project’s Creator will receive the email address associated with your User Account along with other information required to provide your Offer (e.g., name and mailing address). They may also send you a survey requesting information needed to provide your Offer (for instance, they may need your T-shirt size). Any information you provide in such surveys will be received by the Creator. Creators may also receive anonymized information about the ways people visit and interact with their Project pages, in the form of routine traffic analytics. You can choose not to be included in Google Analytics here.
Creators are required to keep shared information confidential, except as necessary to communicate with Supporters and to fulfill Offers. Creators are prohibited from asking for personal or sensitive information such as social security numbers, or banking, debit card or credit card information. If you should receive a request for such information related to a Project from a Creator, or any third-party (such as a Project Manager, as identified in the following paragraph), contact us through our Contact Us form.
A Creator may appoint a third-party to assist in managing their Project (“Project Manager”.) Project Managers may have the same access to information as Creators and may communicate with a Supporter on behalf of a Creator. Project Managers are required to use the same care and are under the same obligation to treat Supporter information as are Creators.
When a Creator has run a successful Project, Creators will receive personal information from the Project Supporters as identified above. Creators and Project Managers are prohibited from using this personal information except as necessary to communicate with Supporters and to fulfill Offers. No information provided by or about Supporters may be used for any other purpose without first receiving consent from the Supporter as required by applicable data privacy laws. Creators and Project Managers are prohibited from asking Supporters for personal or sensitive information such as social security numbers, or banking, debit card or credit card information.
A Creator may request a Supporter’s consent if they would like to receive news and updates related to the Creator (and only the Creator) (“Off-Site Communication.”) So there is no misunderstanding, Creators must receive express consent from a Supporter to be included in such Off-Site Communications, and must provide Supporters with the opportunity to opt-out of Off-site Communications at any time.
In addition, as described below, the European Union’s General Data Protection Regulation (GDPR) provides citizens or residents of the European Economic Area (EEA) with certain rights over their personal data, including a right to access, correct, delete, and restrict processing of their data and requires a “lawful basis” for collecting and retaining their personal information. Any successful Project on Sonicly may have Supporters that are EEA residents and handling of their information would be subject to GDPR.
We urge Creators to review GDPR rules, California Consumer Privacy Act rules, and to keep updated with the development of privacy laws in the U.S. (including federal and state laws and guidelines) and throughout the world. Creators may wish to consider consulting with a lawyer for guidance on how these rules and other applicable data privacy regulations could directly affect them.
All Creators should be prepared to respond to Supporter requests to provide or delete their personal information related to a Project.
When you create a User Account, we may create a basic profile page for you on the Site, containing your User Account name, the date the User Account was created, and a list of Projects you have supported or launched. Whenever your User Account name appears on the Site (for instance, when you post comments, send messages, or support Projects), people can click your User Account name to see your profile. The profile is not searchable on the Site or via search engines like Google. Here are some of the things that will be publicly viewable on your profile, or elsewhere on the Site:
Please note that each Project Page may list the community of users who have supported the Project. If you don't want others to see your name in a Project's supporters list, choose a User Account name that is not identifiable (e.g., SuperFan02). Creators are also asked to verify their identities before launching a Project. Once this has been done, the Creator's verified name will be publicly displayed on their User Account profile and on any Projects they launch.
Uses Of Your Personal Information
We will use the personal information you provide to:
We take securing your data and preserving your privacy very seriously. We never post anything to your Facebook, Twitter, or other third-party accounts without your permission. Creators never receive supporters' credit card details or other payment information. We do not and will not sell your data.
Users Outside the United States
If you are visiting the Site from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. By using Sonicly’s Services and visiting the Site, you consent to your information being transferred to the United States and as described in this Policy.
General Data Protection Program (GDPR)
This Section applies to individuals in the European Economic Area (EEA).
Data Protection rights under the GDPR:
Sonicly is committed to protecting the privacy of your personal information. If you would like to exercise any of these rights, please complete the Data Privacy Options Data Request Form and submit the completed form to us through our Contact Us form. If you make a request, we have one month to respond to you.
When you visit the Site or use the Services, Sonicly collects, uses, share your personal information as described in this Policy. Sonicly relies on a number of legal bases to use your information in these ways. These legal bases include:
California Consumer Privacy Act Notice
Effective January 1, 2020, these additional disclosures are required by the California Consumer Privacy Act (“CCPA”) and applies to California residents or someone domiciled in California, but is out of the state for a temporary or transitory time.
Information Sonicly Collects falls into the following categories of the CCPA: (1) identifiers such as age and address, (2) personal information such as credit card number, (3) protected classification such as age and gender, (4) commercial information such as consuming tendencies, (5) internet activity such as interaction with the website, (6) geolocation data such as location of user’s device, (7) inference data such as preferences, and (8) professional and employment-related information.
Subject to certain exceptions, California residents have the following rights under the CCPA:
You may make a request for the disclosures, opt-out, or deletion described above by completing the Data Privacy Options Data Request Form and submitting it to us through our Contact Us form or:
Attention: CCPA Request
16192 Coastal Highway
Lewes, DE 19958
Sonicly will take reasonable steps to verify your identity before responding to a request. Sonicly will not be able to comply with any request where we are unable to verify the identity of the user at issue.
We may use your information to offer you products and Services that we think may be of interest to you, unless you have opted out of marketing communications. If you are in the European Economic Area, where required by applicable law, we will obtain your consent before sending you any marketing communications. You may object to the use of your data for direct marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. We will never provide your information to third parties for marketing purposes without your prior consent.
The security of your personal information is important to us and we follow industry standards to protect it. Full credit card numbers are never accessed by our system, and the most sensitive data we store, such as tax forms, are encrypted to keep them secure. To further protect your information, we suggest using a strong and unique password for your User Account.
Exercising Your Data Rights
You can exercise rights over your data in the following ways: Modifying the Information in Your User Account. You can modify or delete certain information associated with your User Account on the settings page.
Disabling Your User Account
You can disable your User Account at any time by contacting us with your request. Please be aware that this is a final act, and you cannot log into your User Account again after it has been disabled. When you disable your User Account, we immediately remove your ability to log in. If you create a new User Account, you will be asked to use a different email address from the one you used previously. Even if a User Account is disabled, some information may be retained by our analytics providers on their own servers.
Removing Marketing Emails
You can stop receiving marketing emails by changing your email settings. While this removes your marketing emails, service-related emails are still sent, including how you can optimize your Sonicly experience and suggestions for which artists to follow.
Understanding Our Data Retention Periods
We retain your information for up to ten years, unless you contact us with a request for us to disable your User Account information from your User Account settings. Please note that once you disable your User Account, you will not be able to log in again. If you want to log into the Site again by creating a new User Account, you may be prompted to use a new email address from the one you previously used on your disabled User Account.
Additional Questions Related to Privacy
For additional privacy-related questions about your User Account, you may contact us.